# From the team Insights on AI agents, software reliability, and the future of production operations. **What It Actually Takes for AI to Map Your Production Systems** An agent cannot diagnose incidents without understanding your system and how it's connected. Here is what that involves. Chenggang Wu·August 26, 2026·5 min read **System Understanding Is the Whole Game for AI SREs** Momento CTO Daniela Miao on why an AI SRE can only be trusted with alerting decisions if it understands how a system is built. Peter Farago·August 18, 2026·5 min read **Engineering Knowledge Replicants** Tribal knowledge isn't collective. It's fragmented and fragile, and incident response depends on it. Why documentation and DIY agents still fall short for AI SREs. Chenggang Wu·July 28, 2026 **Winter is Coming for AI Engineering** Every VP of Engineering I talk to right now is spending money on Claude Code or Cursor. Most of them can't tell me what they're getting for it. Chenggang Wu·July 15, 2026·6 min read **Why You Should Definitely DIY Dev Tools with AI. Sometimes.** Engineering teams are building their own AI dev tools more than ever. After comparing notes with a lot of them, here's where DIY pays off and where it doesn't. Chenggang Wu·June 30, 2026·5 min read **ClickHouse + Herald: AI DevOps intelligence on fast, cost-efficient telemetry** Herald, an AI DevOps agent in the House Mates program, puts the telemetry you keep in ClickStack to work: predicting incidents, delivering root cause in minutes, and answering questions about your systems. ClickHouse customers can get up to $25,000 in free Herald usage. Peter Farago·June 25, 2026 **No Runbooks, No Problem: Snorkel AI Gets Day-One Results with Herald** 93% accuracy on engineering questions. Incidents resolved in minutes. No runbooks. No RCA documents. No Slack history. Kartik Mathur·June 4, 2026·4 min read **Heralding the Future** We're excited to share that RunLLM is now Herald. Vikram Sreekanti·May 27, 2026·4 min read **When Your AI-Powered RCA Spews Pages of Useless Text** When your AI-powered RCA tool floods Slack with hallucinated walls of text, the problem isn't the model. It's the missing data engineering underneath it. Chenggang Wu·May 19, 2026·7 min read **Could Your AI-Generated Code Destroy Your Company?** When everyone can build software, someone still has to keep it running. A reliability leader helped me understand how engineering organizations are facing a new influx of code from all sides. Chenggang Wu·May 5, 2026 **The Code Nobody Read Is Already in Production** Ben Sigelman argues that AI-generated code is a reliability crisis in slow motion, and what it means for how we observe production systems. Peter Farago·April 29, 2026 **The Future of Software is Production** Ship every piece of code you write directly into production. Vikram Sreekanti·April 21, 2026 **Why LLM-Over-Logs Is the Wrong Abstraction.** Dumping logs into an LLM causes high variance and latency. Learn the data engineering approach for AI SRE that prioritizes signal over context. Vikram Sreekanti·April 14, 2026 **I Don’t Care if AI Wrote the Code. You Own It.** SREcon Chair Heinrich Hartmann on why the age of AI-assisted engineering demands a radical return to design rigor. Peter Farago·April 7, 2026 **The SDLC is Dead. Long Live the SDLC.** You cannot review your way out of the new glut of AI code. Winning teams will learn faster from what reaches production. Vikram Sreekanti·April 1, 2026 **The On-Call Problem AI Can Actually Solve** Heinrich Hartmann argues AI’s most valuable role isn’t autonomous remediation. It’s ensuring on-call engineers have the context they need to fix incidents fast. Peter Farago·March 10, 2026 **AI-Created Code Is Putting Us in Debt** The velocity trap is real. Here is the new engineering framework for surviving the age of AI-generated code. Peter Farago·October 21, 2025 **Can AI Spot Outages Faster Than Your Customers?** How AI shortens detection time and prevents trust-eroding surprises Peter Farago·October 14, 2025 **The End of SRE Tribal Knowledge** How AI turns expert intuition into operational infrastructure Peter Farago·October 7, 2025 **Never Let a Good Incident Go to Waste** How AI turns firefighting into continuous learning Peter Farago·October 1, 2025 **Why SREs Need an AI Teammate** AI that clears the path so on-call engineers move faster Peter Farago·September 25, 2025 **Respecting Control by Design** Principles for adding an AI teammate to incident response Peter Farago·September 17, 2025 **The Glass Box AI SRE** Why Transparency Wins in Incident Response Peter Farago·September 9, 2025 **More Needle, Less Haystack: Solving the AI SRE Trust Gap** How AI-assisted incident response separates signal from noise to slash MTTR and alert fatigue. Peter Farago·September 3, 2025 **MTTR: The Emergency Room Metric for SRE** MTTR: The Emergency Room Metric for SRE Peter Farago·August 26, 2025 **Is Vibe Coding Rewriting Software Development?** When AI writes 95% of the code, the engineer's job shifts from production to direction. Peter Farago·August 12, 2025 **Your Top Engineer Just Gave Notice** From tribal knowledge to antifragility: How to stop a talent exodus from torching your engineering know-how. Peter Farago·August 5, 2025 **Why Most Enterprise AI Projects Fail Before They Even Start** Stop asking "how to use AI" and start asking which business problems are finally solvable. Peter Farago·June 24, 2025 **Beyond the Model Wars: The Real AI Race Begins** Applications, not models, will increasingly define the next phase of AI innovation Peter Farago·June 17, 2025 **AI's Last Mile Problem** Bridging the gap between out-of-the-box LLMs and practical production value. Peter Farago·May 20, 2025 **How Corelight Saved 30% of Technical Support Time with RunLLM’s AI Support Engineer** RunLLM’s AI Support Engineer helped Corelight’s team save time, respond faster, and maintain quality without adding headcount. Peter Farago·May 14, 2025 **How vLLM Uses RunLLM's AI Support Engineer to Deflect 99% of All Technical Questions** Deflecting Massive Volume, Freeing Maintainers, Scaling Effortlessly. Peter Farago·May 7, 2025 **Beyond AGI: Why Specialization Is the Real AI Breakthrough** Beyond AGI: Why Specialization Is the Real AI Breakthrough Peter Farago·May 2, 2025 **How DataHub Saved $1MM with RunLLM's AI Support Engineer** RunLLM saved DataHub $1 million in engineering cost, increased question capacity 6X, and improved ticket deflection by 90%. Peter Farago·April 30, 2025 **Arize AI Transforms Technical Support with RunLLM** 50% Faster Resolutions, 25% Less Engineering Work, and a 15% Boost in Customer Retention. RunLLM Team·March 5, 2025 **The Hard Thing About Building AI Applications** How we moved beyond the hype to define the 4 core principles of great AI-native design. Vikram Sreekanti·February 28, 2025 **So you want to buy your first AI product** So you want to buy your first AI product Vikram Sreekanti, Joseph E. Gonzalez·February 13, 2025 **DeepSeek, o3, and AI applications** DeepSeek, o3, and AI applications Vikram Sreekanti and Joseph E. Gonzalez·February 7, 2025 **AI is yet another platform shift** AI is yet another platform shift Vikram Sreekanti and Joseph E. Gonzalez·January 30, 2025 **One month of using Devin** One month of using Devin Vikram Sreekanti and Joseph E. Gonzalez·January 23, 2025 **The end of scaling laws doesn't matter** The end of scaling laws doesn't matter Vikram Sreekanti and Joseph E. Gonzalez·December 5, 2024 **Your AI strategy is a waste of time** Your AI strategy is a waste of time Vikram Sreekanti and Joseph E. Gonzalez·November 21, 2024 **A theory of the AI market** A theory of the AI market Vikram Sreekanti and Joseph E. Gonzalez·October 17, 2024 **In defense of vibes-based evaluations** In defense of vibes-based evaluations Vikram Sreekanti and Joseph E. Gonzalez·August 1, 2024 **LLMs are becoming commodities** LLMs are becoming commodities Vikram Sreekanti and Joseph E. Gonzalez·May 30, 2024 **You can't build a moat with AI** You can't build a moat with AI Vikram Sreekanti and Joseph E. Gonzalez·April 11, 2024 **OpenAI is too cheap to beat** OpenAI is too cheap to beat Vikram Sreekanti and Joseph E. Gonzalez·October 12, 2023 **RLHF and LLM evaluations** RLHF and LLM evaluations Joseph E. Gonzalez·September 14, 2023